As an engineer, you can often demonstrate expertise by finding the cause, proposing an implementation or reviewing the detail. A manager still uses technical judgement, though much of the work happens through other people’s understanding and action.
Compare:
“The queue consumer has a race condition.”
With:
“We have confirmed a race condition in the queue consumer. It can create duplicate jobs during retries. Nadia owns the fix. Until it is deployed, Support should pause manual retries for affected accounts.”
The second message gives the technical finding a workplace shape: impact, owner and instruction.
Google’s Project Oxygen identified effective communication, coaching, career development, clear vision, collaboration, decision-making and technical skills among the behaviours of effective managers in Google’s own research. The list is specific to that organisation, but it illustrates why management communication cannot be reduced to terminology.
Source: Google re:Work, Research Behind Great Managers